Reference

Legal terms for India account access

6yyy puts the legal terms, privacy choices, cookie controls and account request routes you need before account opening in one place, with India-specific payment record context for UPI…

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6yyy Legal terms for India account access
CONTACT ROUTES

Three routes for legal help

Legal requests work faster when you send the right account detail at the first message.

Policy help desk Ask about terms, privacy wording, cookie choices or account status rules. Send your linked email, account ID and a short reason so we can find the relevant record without asking you to repeat the whole case.
Payment record queries If a legal query concerns UPI, Paytm, PhonePe or Google Pay, include the transaction ID, date, amount and wallet status shown on your screen. We use those details to trace the account ledger entry.
Authority contact Lawful authority requests should come from an agency email or letterhead and cite the legal basis for the request. We verify scope before releasing records and keep an audit trail of each disclosure.
DATA CONTROLS

Six controls around your legal rights

Your legal rights depend on accurate records, so our controls focus on collection, access, correction and retention. We collect only what the account flow, payments, security checks and legal duties require.

Data we collect

We store account details you provide, device signals needed for security, wallet references and game session records. These records help match your requests to the correct account, answer disputes and meet legal retention duties without collecting extra details.

Cookie controls

Cookies keep login state, language choice and fraud checks working. You can clear or block them in your browser, but some account actions may ask you to verify again after changes, especially before wallet activity.

Account security

Password checks, one-time codes and device alerts reduce unauthorised access. If you suspect account misuse, contact support quickly so we can freeze risky actions while legal and security checks run on the account.

Retention periods

Some records are kept after account closure because payment rules, dispute windows or legal duties require it. When a record is no longer needed, we remove it or detach it from your account where our systems allow.

Correction requests

If your name, phone number or email is wrong, ask support to change it before you request withdrawals. We may need proof so payment records, identity checks and legal account records stay aligned.

Who can access

Access to account records is limited to trained staff who need it for support, security, payments or legal duties. Lawful authority sharing is handled only after scope, source and legal basis are checked.

Legal questions before you join

This section answers common legal questions before you open an account or send a request. It covers terms, privacy rights, cookies, account access, payment records and lawful contact. If your question involves local eligibility, remember that access depends on local law and is available where local law permits. For anything account-specific, support will ask you to prove ownership before sharing or changing records.

The terms shown during account opening and the current policy pages apply to your account. If we update them, the changed text applies from the stated date, while earlier records may remain stored for legal duties or disputes.

No. Access and eligibility depend on local law and are available where local law permits. If your location changes, your ability to open or use an account may change as well, even after earlier access.

You can ask for account details we hold about you, including profile fields, wallet references and key account status records. We verify ownership first, then respond through the contact channel linked to your account for safety.

Contact support from your linked email or phone number and explain what needs changing. For name, payment or identity fields, we may ask for proof before updating legal and wallet records tied to your account.

For UPI, Paytm, PhonePe and Google Pay, we store transaction IDs, dates, amounts and status logs. These help trace ledger entries, assess disputes and meet retention duties tied to payment records.

You can request closure and deletion where the law allows it. Some records may remain for payment disputes, fraud checks or legal retention duties, then be removed when those duties end.

You should contact support for privacy, terms or account record requests. Lawful authorities should use an agency email or letterhead and cite the legal basis so we can assess the request scope.

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